This Privacy Policy explains how Venice Research Labs LLC (“we,” “us,” or “our”) collects, uses, and protects personal information when you use our website or place an order. By using our site, you consent to the practices described here.
1. Information We Collect
When you place an order or contact us, we collect:
- Your name, email address, and phone number;
- Your shipping address;
- Order details (products, quantities, amounts, and any notes you provide).
We do not collect or store credit or debit card numbers. All payments are made manually through third-party services (Zelle, CashApp, or Bitcoin), and payment information is handled by those services, not by us.
2. How We Use Your Information
- To process, fulfill, and ship your orders;
- To send order confirmations, payment instructions, and shipping updates;
- To respond to your inquiries and provide customer support;
- To maintain records and comply with applicable legal obligations.
3. Service Providers
We share personal information only with service providers that help us operate our business, and only to the extent necessary to perform their services:
- Supabase — secure database hosting for order and customer records;
- Resend — transactional email delivery (order and payment notifications);
- Vercel — website hosting and infrastructure.
We may also disclose information if required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
4. We Do Not Sell Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Cookies and Local Storage
We use only essential browser storage (local storage and session storage) to remember your cart, age verification, and disclaimer acknowledgment. We do not use third-party advertising or cross-site tracking cookies.
6. Data Retention
We retain order and customer records for as long as necessary to fulfill orders, maintain business records, resolve disputes, and comply with our legal obligations.
7. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction (including under the California Consumer Privacy Act and Nevada privacy law), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of any “sale” of personal information (which we do not do). To make a request, contact us at admin@venicepeptides.net. We will respond as required by applicable law.
9. Age Restriction
Our website and products are intended only for individuals 21 years of age or older. We do not knowingly collect information from anyone under 21.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted to this page.
11. Contact
For privacy questions or requests, contact admin@venicepeptides.net. See also our Terms & Conditions.